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June 25, 2009

Cosential - Real CRM Constant Innovation

The Cosential solves the major problems of the last generation contact sync technology.

Introducing the Cosential Ethnos plugin for MS Outlook®. The next generation of sophisticated and advanced technology to manage contacts between MS Outlook®/Exchange, your CRM system and your financial system.

No additional charge- Included for all users of Cosential

No separate server, just a simple plugin. Works with all major AEC financial systems.

Visit our website to see a video and learn more about Cosential -

Real CRM - http://www.cosential.com

Features
Standard features
- Install a plugin in directly into MS Outlook®
- No Separate Sync Server
- Works with stand alone Outlook and MS Exchange servers
- Sophisticated Dupe checking on Contact entry - Cosential vastly improves data quality when any user enters it into MS Outlook®
- Tasks update and are associated to contacts
- Automatic background updates - the plugin is multi-threaded
- No need for conflict resolution by user
Exclusive Cosential features not available in ANY other solution
- Sophisticated dupe cleaning on initial import
- Sophisticated dupe checking including phonetic company matching on entry of new contact/company in MS Outlook®
- Manage Private Contacts better - Limit updates to certain contact categories so users can keep groups of contacts private
- Search Cosential contact and MS Outlook® contacts at the same time
- Select individual contacts in Cosential to update using search
- Update contacts by category, company type, ownership, or other criteria. Each - individual user may have different settings.
- Enter Contacts to Cosential and MS Outlook® at the same time
- Enter Leads directly in MS Outlook® and they are created at the same time in Cosential
- Manage multiple users accounts and MS Outlook® folders from one instance of MS Outlook
- Contacts and Companies can be entered differently in Financial System and can be mapped to Marketing version of Contact/Company record
- Updates Contact/Company records with Apple’s iPhone and Apple Address Book.
Cosential solves all of the problems with last generation sync technology
Integration with 3rd party applications
Cosential has solved the problem of the financial system controlling the spelling and format of the Company and contact record.
Cosential’s sophisticated financial system connector allows administrators to map one version of the Company/Contact record in the financial system to the version Marketing and the rest of the firm prefers to use. Example: in Financial system a client contact might read “JOHN DOE ACME” whereas in Cosential the Contact is “Jonathan Doe Acme Worldwide, Inc.” In other systems, a new contact is required to be created for the correct spelling. Cosential’s advanced mapping technology prevents duplication. Contacts can live in both places in harmony. You do not have to change the contact in the financial system or worry that your accounting staff will change important Contact data.
Good and clean data
Cosential has solved the Company duplication problem in MS Outlook®
Using Cosential’s exclusive company name phonetic search engine, your users will find it almost impossible to enter a duplicate company again. The company search engine will find misspelled names, company name variations such as Acme, Acme,Inc Acme Inc, Co, Acme Ltd and Acmee Inc. The search engine will also find matches on company acronyms.
Cosential has solved the problem of personal contacts intermingled in company contacts.
You can set only certain categories of contacts in MS Outlook® to update to Cosential. You can also ignore all contact marked as private. Just add only the contacts you want to update to Cosential and mark them with any category you choose.
Cosential has solved the problem of remote MS Outlook® users permanently deleting or changing critical contact data.
Cosential’s exclusive contact version technology eliminates the need to go to backup tapes. This allows more people to use MS Outlook and be in sync with your other systems. Contacts can only be deleted by using the Cosential Web Interface, thus providing fine-grain user permission control of who can delete contacts.
Cosential has solved the problem of Contact entry.
An administrator can determine which user has permission to add contacts. Our sophisticated dupe detection technology helps prevent more than 98% of dupes from ever being entered and our versioning technology prevents data from be erased or changed. You do not have to call your IT department to restore a record mistakenly changed by a user.
Cosential has solved the problem of contact/company conflict resolution by the user.
Users no longer have to guess correctly as to which is the correct version of a contact/company record. No damage can occur to the record because it can always be rolled back to any previous version.
Cosential has solved the problem of multiple client contacts at a client company.
In other systems only one contact is allowed per client company. This is usually the billing contact. The marketing contacts have to part of a duplicated company record. This problem does not exist in Cosential.
Cosential has solved the problem of the Business Card scanner only working with MS Outlook®.
Cosential has it’s own version of CardScan software which imports the data directly to Cosential using our advanced dupe detection technology. You do NOT have to first bring them into MS Outlook® or export as a text file and then import them into the system.
Administration
Cosential has solved the problem for system administrators of finding out what was changed and by whom.
Cosential sophisticated version control system tracks every change on contact/company fields, the user that changed the data and what device (Outlook, iPhone, Web Interface, CardScan or 3rd party app via Cosential Web Service) changed the data.
Cosential has solved the problem of harvesting Contacts from individual MS Outlook® folders.
Administrators can review and then approve new contacts entered in an Exchange public folder.
IT
Cosential has solved the problem of costly and complex contact sync servers.
Cosential has developed a simple to install and setup MS Outlook® plugin.
Cosential has solved the problem of a sync server “just stopping to work.”
This problem alone has caused enough firms to abandon using a sync server solution. Our simple technology eliminates the fragile nature of a complex system like a sync server.
Cosential has solved the problem of complex workarounds.
Your IT department does not have to cobble together complex workflow and custom sql scripts to ensure clean contact data.
Cosential has solved the problem of specialized sync server support.
The Cosential Ethnos plugin is a core part of our solution, therefore our normal support team is trained and can support any issues you may have.
Cosential has solved the problem of the IT department disabling the Sync Server because it is too complex and takes too much time to support.
Cosential’s technology is simple to implement and requires little if any support from your IT department.
 

Cosential, Inc. 2 Trap Falls, Shelton, CT 06484

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