by Kevin Keenmon | Aug 11, 2017 | AEC, CRM
One of the hardest elements of starting a new job, especially within a new industry, is learning the language. I’ve encountered a lot within my own career, especially in my days of selling computer hardware and advertising products. I recall eagerly digesting...
by Kevin Keenmon | Jul 28, 2017 | CRM, Employee Relationships
Technology has impacted the way businesses retain, hire, and staff. The AEC industry is no exception. At Cosential, almost half of our staff work remote with only a few in-office visits per year. Like most companies in this situation we rely on social tools such...
by Kevin Keenmon | Feb 18, 2016 | AEC Best Practices, CRM
In How to Win Friends and Influence People, Dale Carnegie has his famous fourth principle: “Become genuinely interested in people.” And one way he did that was by remembering everyone’s birthday. Carnegie famously kept a birthday book where he wrote down people’s...
by Kevin Keenmon | Apr 14, 2015 | CRM
While attending the 96th Annual AGC Convention in Puerto Rico, the majority of attendees we chatted with didn’t know what CRM was or if their firm even had one. Questions like “How do you manage your leads, pipeline and relationships?” most often garnered a shrug, but...
by Kevin Keenmon | Nov 20, 2014 | AEC Best Practices, CRM
To successfully attract the best multi-generational Architecture, Engineering, and Construction (AEC) talent, it is essential to understand the importance of technology in building a powerful workforce. According to ACEC’s magazine, Engineering Inc., “Two-thirds...
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