How to Promote CRM User Adoption

How to Promote CRM User Adoption

When you roll out a CRM, you face the challenge of getting your firm to use the new system. This process starts with successfully training your staff. Users who aren’t properly trained won’t use the CRM, preventing your firm from reaping the benefits of a...
Turn Mistakes into Personal Capital

Turn Mistakes into Personal Capital

When we make mistakes, and they will happen, it gives us the opportunity to learn, grow and build trust in those fractured relationships.  The AEC industry is built on trust and strong bonds. In any relationship, when you mess up, you need to own your part and...