Privacy Policy

Cosential Privacy Statement

Effective January 1, 2020

Privacy Policy Highlights

Cosential, as the controller of your personal data, is responsible for its processing as defined in this privacy statement.  As such, we are committed to the privacy of every person interacting with our employees, services, website, social media account, and events. This privacy statement summarizes our practices in processing personal data and for what purpose.

This privacy statement does not apply to Cosential as a processor on behalf of our customers. For privacy information where a Cosential customer and/or a customer affiliate who uses Cosential products and services is the controller, please reach out to the respective customer directly. We are not responsible for the privacy or data security practices of our customers, which may differ from those set forth in this privacy statement.

Personal Data We Collect

Cosential collects data through our interactions with you and your interactions with us. You provide data directly when emailing a Cosential employee, completing contact or payment forms, webinar or event registration, or chat via our websites. Besides the data you provide, we may also collect information about the device you are using through cookies or similar technologies; such as an Internet Protocol (IP) address, browser version, and behavior data.

We also collect information about you from other sources, including third parties from whom we have purchased personal data, to enrich the information provided by you. This helps us to update and expand our records to identify potential new customers and create targeted marketing materials that may interest you. Third party providers may send business contact information; mailing address, job title, email address, phone number, industry, behavior data, IP address, social media profiles, and custom profiles. Developer repositories where Cosential hosts open source or community projects, like GitHub, may associate your code repository, usernames, and associated accounts when doing check-ins, forks, and pull requests.

Cookies Policy

Cosential’s websites, cloud products, and marketing emails use cookies and similar technologies; web beacons, tags and JavaScript, alone or in conjunction with cookies, to compile information about your use of our websites and emails from us. Our website and applications may include these technologies from approved third-party service providers.

The information collected by these technologies are used to combat fraud, manage user sessions, analyze page and application performance, targeted notifications and content, and enable user sign in.

How We Use Personal Data

Cosential works to provide users with an interactive experience with relevant information and uses the personal data we collect to meet that goal. We use personal data to:

  • Provide our websites, products, and services
  • Provide support and account management
  • Make personalized recommendations for products and services
  • Manage customer payments per our Terms of Service
  • Maintain the security and integrity of our website, products, and services
  • Improve and develop our products
  • Registering attendees for webinars and events
  • Displaying personalized content and notifications
  • Send marketing communications
  • Comply with legal obligations

Collecting and processing personal data allows us to engage with our customers and prospects with relevant information and content. The data is also a helpful tool in identifying and listening to the voice of our customers.

Our goal is to respect the experience and needs of our audiences and balance data privacy with personalized engagements through strategic and thoughtful use of data collection.

Reasons We Share Personal Data

Cosential may share your personal data with contracted service providers, who provide such services as payment processing, customer support, data enrichment, media partners, and webinar and event registration. We may also share personal data with industry partners whereas you have registered to an event the partner is hosting or co-hosting. Cosential does not sell your personal data.

How Long We Keep Personal Data

Cosential retains your personal data, in whole or in part, for only as long it meets the reason it was collected, see “How we use personal data” for more information. After such time, your personal data will be deleted. If deletion is not technically possible, your personal data will be irreversibly altered to obfuscate that data.

Your Rights to Access and Control Your Personal Data

You have rights when it comes to your personal data held by Cosential as a data controller, subject to local and international data protection laws. Depending on the applicable laws, these rights may include:

  • Our business and marketing practices are targeted to adults, 18 years and older. if you are a parent or guardian and your child has provided us with your personal data without your consent or if they provided their own personal data, please see “Contact us” for the contact form
  • Access your personal data
  • Delete your personal data
  • Correct or rectify inaccurate or missing personal data
  • Restrict our processing of your personal data, to the extent permitted by law
  • Transfer your personal data to another controller, where technically feasible
  • Object to any or all processing of your personal data

Please use the contact form in “Contact us” if you wish to exercise your rights. Every attempt will be made to respond to legitimate requests within 30 days of receipt and will contact you if additional information is needed to fulfill your request.

Contact Us

If you have questions regarding this Privacy Statement, our privacy practices, or would like to exercise your rights with your personal data, please contact use with this form or via mail at:

Cosential Data Protection Officer
3100 Alvin Devane Blvd, A-100
Austin, TX 78741