Cosential Beta Program
Cosential, Inc. will provide access to software that is in active development to qualifying participants for use in real business conditions. The goal is to enable the identification of issues and allow customers a forum to provide feedback for improvements before the product goes to market. In order to be eligible for the Beta Program, candidates must be an active user of Cosential and willing to commit to test and provide feedback on the desired feature in the specified time period. There will be a limited number of candidates accepted into each features’ Beta Program.
This program is part of our continued effort to partner with our clients to improve their user experience and help them win more work. Your input is extremely important in meeting our mutual goal.
- Gain a competitive advantage by utilizing features, services, and software before they’re made publicly available.
- Submit suggestions of feature changes in the software that will help your firm conduct work more efficiently.
- Get the most out of your CRM investment by ensuring that the new features and functionality match your business practices.
- Influence development by fine-tuning the software and increasing the productivity and usefulness of the released product.
Beta testers will be given all the tools necessary to properly evaluate the new software. Generic test scenarios and scripts will be provided to test the product. Technical documentation and/or a user guide will also be provided to align the test scripts with the firms’ business process. Completion of the test script is a vital part of the feedback loop and required to be a part of the Beta Program. There will also be an Incident Report form for any issues that arise that are not covered within the Test Script.
It is important to understand that beta software may not be fully debugged. Cosential, like other software vendors, post pre-release versions to give existing customers the opportunity to try the new features, comment on them, and report any issues. If you are not familiar with Cosential’s current product, we recommend that you wait for the general release. IMPORTANT: All production level priority and urgency issue levels apply to the Beta Program.